Delivery and Shipping Policy

We want you to receive your shipment as speedily as possible humanly. We would also like to inform you that we do not aim at gaining profit from shipping charges if any.

We initiate the shipping process only after 24 hours of receiving the order, giving some time to the customers if they have changed their mind and want to modify the order or want to cancel it. The products are shipped through major and reliable courier agency that specializes in fast and secure delivery and at zero percent breakage or damage. Once you place your order, you are given a shipper's reference code, which you can use to track your shipment online. In an unlikely event, if we are not able to deliver your item, be assured that you are not charged for it, or you will be refunded full amount of the item soon.

Following are the terms of our shipping policy:

We ship your order within 3-4 business days after receiving the order. But in some cases, it may take longer depending on the Pin codes which we serve throughout India. In cases where there is no courier service, we may ship via Indian Speed Post. In case of delay in delivery of your order, we keep you updated of the current status and we reserve the right to cancel the order without prior notice and refund your paid amount.

Orders are shipped from Monday to Saturday, except Sundays and public holidays. While we try to send all products in your order in one shipment only, this may not be possible always, probably due to stock availability and product characteristics. In event of the product not available in stock, we would keep the order pending for 7 days awaiting the fresh stocks from Europe, however, if you decide to cancel the order after this time you would be issued a refund.

If the packaging of the shipment is damaged or tampered, you are requested to refuse taking its delivery and whatsapp our customer care numbers +91 9598 33 9598 or email us at sales@evoautogas.com including your shipper's reference code / invoice number , date , pictures or video etc In an event like this, we assure that you get replacement of your order as soon as possible.